Privacy Policy

Effective Date: March 31st, 2025

Firefly Mental Health is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

Information We Collect

We collect personal information that you voluntarily provide through our contact form, including:

  • Name

  • Email address

  • Phone number (optional)

We do not request or collect any sensitive health or medical information through our website.

How We Use Your Information

We use the information you provide to:

  • Respond to inquiries

  • Communicate about scheduling or services

  • Improve our website and services

We do not use your information for marketing purposes without your explicit consent.

Text Messaging (SMS)

If you provide your phone number, we may use SMS (text messaging) to communicate with you regarding scheduling or service-related matters. This communication is two-way and intended for convenience.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Analytics

We use Google Analytics to collect anonymous usage data to help us understand how visitors use our site. This data does not identify individual users.

Children’s Privacy

Firefly Mental Health provides services for children and families; however, we do not knowingly collect personal information from children under 13 through our website beyond what is submitted by a parent or guardian via the contact form. If we learn that we have inadvertently collected information directly from a child under 13 without parental consent, we will delete that information.

Data Security

We take reasonable steps to protect the information you provide from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this policy, please contact us at:

Firefly Mental Health
admin@fireflymh.org